BP
BILAL P
1 reviews | Active since Feb 2024
22 Oct 2025, 23:37
Vodacom Contract Cancellation Nightmare
Vodacom's Unacceptable Practices - Buyer Beware!
I'm sharing my awful experience with Vodacom to warn others. I was pressured into renewing my contract by a sales rep, Varisha Pelay, who promised easy cancellation. Now, when I try to cancel, they're demanding a huge fee, completely contradicting what I was told!
It's clear Vodacom uses misleading tactics. I'm extremely disappointed in their unprofessional behavior and the way they treat their customers. If this isn't resolved, I'll be sharing my story far and wide.
#Vodacom #CustomerService #BuyerBeware #SouthAfrica #Telecoms #**** #Warning
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Vodacom's replyOfficial
23 Oct 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team