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Johan N
1 reviews | Active since Sept 2021
08 Feb 2022, 12:43
Vodacom Contract Cancellation
Elsie Landman I battle to cancel a Vodacom contract that are supose to be canceld the end of June 2021. Nothing is been canceld, phone them many times, went to Vodacom shop to help me still not canceld. Vodacom is a bad bad service! I am so unhappy They says they will call back which never happen SIM lost in Canada
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Vodacom's replyOfficial
08 Feb 2022, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Johan N's updateReviewer Update
08 Feb 2022, 14:45Note that we no longer have the SIM. We called twice and were cut after a long wait. Your agent promised to call back which never happen. You can view your call logs around 11h00 today regarding this issue.
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Johan N's update08 Feb 2022, 14:45
Reviewer Update
Note that we no longer have the SIM. We called twice and were cut after a long wait. Your agent promised to call back which never happen. You can view your call logs around 11h00 today regarding this issue.