TM
Teboho M

1 reviews | Active since Mar 2018

04 Apr 2024, 12:37

Vodacom Contract Cancellation

Since 2003 I have been with Vodacom and still using the very same number ever since, but I am always treated like some trash. I recently cancelled one of my contracts with Vodacom and even paid penalty fees for early cancellation but some how the installment still gets deducted by month end. this is probably the 3rd time I am writing a review with Vodacom as I seem to always get some trouble with every contract I enter with them. Please refund my money and please call with a solution don't call to tell me you still gonna investigate, the calls are recorded they will be on number *** or ***

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2024, 12:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team