EF
Eric F
1 reviews | Active since Nov 2024
12 Nov 2024, 13:23
Vodacom Contract Cancellation Complexity simply resolved
I had an issue with a particular Data Contract Cancellation and the timing of the Notice Period (which I had given in advance of 30-days) Ms. Thandeka Phewa of Vodacom Contract Cancellation Help Desk was such a pleasure to deal with. Understanding. Pointed out benefits I would lose with alternatives. Reviewing my circumstance, the Contract was Cancelled without further costs. WHAT A PLEASURE TO DEAL WITH A HUMAN BEING IN STEAD OF PRESSING THE NEXT SELECTION and COMPLIMENTS TO MS PHEWA… you are a credit to Vodacom. Thank you
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Replies (1)Vodacom's replyOfficial
12 Nov 2024, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2024, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
