BX
Blessing X

1 reviews | Active since Jul 2025

17 Jul 2025, 22:08

Vodacom contract cancellation

Complain-Vodacom contact cancellation process is very frustrating. I have been trying to cancel my cellphone contract for over a year and each time i call the consultant's would confirm that the contract has been cancelled only for them to continue to debit. They make it impossible to cancel the contract they will tell you its done while it is not al their consultants behave the same way. Please do stay away from vodacom contracts they are impossible to cancel even after the contract has ended they will continue debiting and make it impossible to cancel. I would give them zero rating if it was possible

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2025, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team