EK
Eric K
1 reviews | Active since Aug 2023
16 Aug 2023, 10:04
VODACOM CONTRACT CANCELLATION
I wish to report that I have tried on more than one occasion to have Vodacom delete unused nos. x 3 used by my children many years ago, to no avail. I have recently attempted to have my contract cancelled. I did this via call registration no. T***0 on the Vodacom contact no. *** (Cancellations). I was assured that my account would be closed within a month. I await to see the results of my request?
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Vodacom's replyOfficial
16 Aug 2023, 10:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Aug 2023, 10:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team