JB
Johannes B
1 reviews | Active since Apr 2021
30 Apr 2021, 09:53
Vodacom contract cancellation
Can anyone please assist to cancel my contract on ***. I have called numerous times and they never assist when I call ***. Worst experience with any call centre I have had. Can anyone help me as rhe contract ends in May 2021 and I want to make the number prepaid.
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Vodacom's replyOfficial
30 Apr 2021, 14:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Apr 2021, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team