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Luyanda B
1 reviews | Active since Mar 2022
24 Mar 2022, 11:42
Vodacom contract cancellation
I have a contract which is due to expire this month, I asked vodacom to discontinue the contract, they say my contract is in arrears but they don't want to stop it, they want to keep me on month to month contract even though I asked them not to give me month to month contract.
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Vodacom's replyOfficial
24 Mar 2022, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Luyanda B's updateReviewer Update
24 Mar 2022, 14:10I spoke to a consultant yesterday(23/03/2022) her name is Ntombi, She tried to give me another offer, when I said No she told me there is nothing she can do.
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Luyanda B's update24 Mar 2022, 14:10
Reviewer Update
I spoke to a consultant yesterday(23/03/2022) her name is Ntombi, She tried to give me another offer, when I said No she told me there is nothing she can do.