Vodacom contract cancellation

<p>I recently paid you guys 9500 to cancel of my cellphone contracts. I haven't received any call until today. The payment was made on the 13th on Jan. I have sent through all the relevant paper work. This morning I check my airtime balance and you guys gave me airtime. This means that I would get billed again. I have spoken to consultants several times but they all say the same thing. Someone will get back to you. This is the second time in 6 months that I'm having a problem. Could you please assist in sorting this issue. The consultants at 1958 aren't much help. I have been using Vodacom for a long time but I'm actually considering changing. I have Mtn also and I don't have any issues. </p>