GS
Girlie S
1 reviews | Active since Jun 2021
24 Jun 2021, 13:34
Vodacom contract cancellation
I have tried to change my contract, with 3 phones since M-17 March 2021. Keep on phoning, call center floor manager will phone back, but no one ever does. They keep on billing on the old contract after giving the ref no for the changes.
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Vodacom's replyOfficial
24 Jun 2021, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team