MK
Mpho K
1 reviews | Active since May 2017
03 Dec 2023, 12:51
Vodacom contract cancellation
Bad day
Would like to lodge complaint and make public aware of Vodacom ****. Well I open a contract in June 2021, fast forward 2023 June I tried cancelling my contract they told me my contract does not have start date and end date, since June 2023 I’ve been taken from pillar to post without any help yet they keep deducting my money, and I am really now broke, I need help and I hope it also get attended to with other people
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Vodacom's replyOfficial
04 Dec 2023, 09:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team