Vodacom Contract Cancellation

<p>I have been a Loyal Vodacom customer for the past 6 yrs if not more. I have never skipped a payment.</p> <p>I went into the Vodacom branch Beacon Bay on the 7th of June 2016 to give notice to cancel my contract as it was due to expire. I handed in my notice and requested that I keep my number on a prepaid term</p> <p>The information was submitted to the call centre however they decided to cancel the contract not adhering to the request from myself to keep my number. </p> <p>I have been back and forth to the branch to rectify the problem. This has been going on since the 30 of June. At one stage they wanted me to pay for a new sim card.</p> <p>I contacted the Call centre myself as my number has been deleted off the network, They requested I go into the branch which I have on numerous occasions and still this problem has not been sorted.</p> <p> </p> <p>Please could you pursue in helping me in this matter as I need this number Business Purposes.</p> <p> </p>