Vodacom contract cancellation???

Hi! I have been trying to cancel a contract for the SECOND time. After holding and being referred from one consultant to another for about 15mins and repeating the security questions at least 5 times, the call is cut!!! I had a similar experience with OUT SURANCE and the only way I got a result was by posting here on Hello Peter!! I am trying this again in the hope that someone from Vocacom will call me as it worked very fast with Outsurance.