SK
Sashlin K

1 reviews | Active since Sept 2020

02 Sept 2020, 15:20

Vodacom contract cancelation

Hi there.

I am having a serious problem canceling my vodacom contract, it ended on the last day of August and i have been trying since July. Now it is September and it is still not canceled after making numerous calls.

I am very unhappy with vodacom and most certainly will not be using this network again.

It is not an extra cost to continue paying because everyone i phoned refuse to help me saying they will phone back but no call back was given. I will most certainly block the debt order from coming out because this is not my fault.

My contact number is *** (not my vodacom number ) My id is *** 088 And I will want this matter resolved immediately and the person/people who didn't help me to be dealt with.

My dissatisfaction with vodacom is now beyond reasonable doubt and I will be taking further action if necessary

Sashlin kissorielal

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2020, 07:15
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team