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Diederik N
1 reviews | Active since Nov 2013
07 May 2021, 04:49
Vodacom contract cancelation
I have trying to cancel a contract with Vodacom since November 2020 till this day it's not cancelled and I'm still being billed for it and when you phone them they say they will escalate the matter and nothing happens at all. I think they are *****ing my money and it is ***** I have been a loyal customer for many years and have never had problems like this please advise and help
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Vodacom's replyOfficial
07 May 2021, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Diederik N's updateReviewer Update
10 May 2021, 12:19Still havent heard anything from Vodacom they say they will call or something witch they never do im really disappointed and angry and frustrated at Vodacom
DN
Diederik N's update10 May 2021, 12:19
Reviewer Update
Still havent heard anything from Vodacom they say they will call or something witch they never do im really disappointed and angry and frustrated at Vodacom