SA
Soné Adams

1 reviews | Active since Jan 2024

15 Jan 2024, 19:09

Vodacom Contract Cancelation

Trying to end a contract with Vodacom, and I'm not able to take a call so I tried emailing them only to find out they no longer use that email, I tried messaging them on Facebook and the only reply I got is to call without any further help. I'm unemployed and can't pay my vodacom bill, I even tried to use the Tobi service to get in contact with an agent. Meanwhile the bill is kust stacking up, and no way to cancel my contract online.

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2024, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team