MB
Marius B
1 reviews | Active since Dec 2019
03 Dec 2019, 08:37
Vodacom contract cancelation
I have phoned 3 time to cancel my contracy with Vodacom for for the passes 2 months but they keep on billing me. Every time I phone in Vodacom tries to convince me in upgrading rather than canceling my contract. Maybe if they stick to what was being asked they would get some customers back. One star is way to good of a rating for the service received. I will NEVER recommend Vodacom to anybody not even to my worst enemy.
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Vodacom's replyOfficial
03 Dec 2019, 08:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team