GH
Gavin H

1 reviews | Active since Apr 2020

11 Apr 2020, 15:38

Vodacom contract cancelation

Tried to cancel my contract with vodacom as due to corona virus ive out of work .went to a vodacom outlet I use closed due to virus .So tried online cancellation but said cant help as contract goes to June saod impossible to out contact end of March they said need to go back to store correct tje problem,siad impossible as store closed as per lock down so now what cant cancel cant pay cant sort out very convenient Vodacom.

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2020, 16:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team