TM
Tiisetso M
1 reviews | Active since May 2024
02 May 2024, 17:23
VODACOM CONTRACT CANCELATION
Vodacom is the worst when coming to canceling your contract. They advised that you must call a month before but when u do, their consultants keep you on silent line for over 1 hour just to frustrate you not to cancel. I told the consultant I don't want lower premium for data or whatever but still insist on giving me a data deal.
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Vodacom's replyOfficial
03 May 2024, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2024, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team