eC
etienne C

1 reviews | Active since Jul 2016

16 Sept 2016, 13:35

Vodacom Contract Cancel

<p>Settled my account and now want to cancel the contract. have been trying now for over 60 min over the phone and still not sorted. went to Vodacom shop and still not sorted out. Who can cancel the contract for me.</p> <p>I ********** -9 E Celliers Id: 731 ********** 085</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2016, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

eC
etienne C's update10 Oct 2016, 17:48
Reviewer Update

HI

My vodacom account not yet sorted out. It still shows outstanding on my ITC records, no update send to update ITC records. i have send how many emails without a response. Tried to call but just being put on hold. who can sort this out. i have been having issues now for 2 months plus.

Etienne Celliers