MK
Mxolisi K
1 reviews | Active since Mar 2017
12 May 2021, 13:39
Vodacom Contract
I bought a Samsung A32 LTE, I’m happy with the phone. The Vodacom service I’m appalled, first I just found out I can’t keep my number because I didn’t mention it while talking to the consultant over the phone. The consultant never once raised the option and I went up Ghandi were the service was strictly deteriorating. As I was really in so many words tough luck we can’t help you
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Vodacom's replyOfficial
12 May 2021, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Mxolisi K's updateReviewer Update
18 May 2021, 21:01I called 082135 it sends to a chatbot that doesn't answer my questions. Can this be sorted out and someone call me
MK
Mxolisi K's update18 May 2021, 21:01
Reviewer Update
I called 082135 it sends to a chatbot that doesn't answer my questions. Can this be sorted out and someone call me