NC
Ntandokazi C

1 reviews | Active since Nov 2020

09 Nov 2020, 10:04

Vodacom contract

I notified Vodacom that I will not renew my contract. When it came to an end in July. I was billed in July, then I phoned them to say i dont want the contract any more,i was told there are arrears, i paid up to the last cent and phoned them that they must cancel the contract. Up until today, they are still billing me on the contract

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2020, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team