AE
Alan E
1 reviews | Active since Aug 2013
20 May 2020, 12:30
Vodacom contract
I have 5 or 6 contracts with Vodacom. I have never had a problem with upgrading. I have now suddenly been turned down as I'm under debt review. I am possibly in my last month of dedt review. This has never happened before and have upgraded before under debt review. My contract will now one for one be canceled. DSGSA is my company under whom I'm under debt review with. By the end on the contract due, my debt review will be finished. Vodacom will then lose my contracts one at a time.
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Replies (1)Vodacom's replyOfficial
20 May 2020, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
