TK
Tau K
1 reviews | Active since Jan 2015
16 Feb 2024, 17:26
Vodacom contract
It's two months VODACOM is debting my account with no minutes whereas they are charging me R140.00 with no service whatsoever. Their consultants are very rude. They give me the 082 196 number to make further queries only to find that number is not working.My R280.00 is deducted with no service.
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Vodacom's replyOfficial
17 Feb 2024, 10:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Feb 2024, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team