BS
Bianca S
1 reviews | Active since Dec 2015
21 Feb 2019, 15:54
Vodacom contract breach
Good day
I took a laptop contract out on the 27th of August and on the contract it states 24 months as was explained to me now I have been struggling from August 2018 to cancel this contract, on my contract at the top it says contract term date: 17/08/2018, Vodacom keeps on telling me this is a 36 month contract, which is clearly untrue as their contract has the correct details on it
I want someone to phone me back and correct this because I am really getting fed up with Vodacom
Regards
Bianca ********** 519
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Replies (1)Vodacom's replyOfficial
21 Feb 2019, 16:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2019, 16:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
