NM
Nilesh M
1 reviews | Active since Apr 2023
03 May 2024, 14:03
Vodacom Contract *******
I discovered that Vodacom continues to bill me monthly for a contract that has expired. To make matters worse I called them to cancel the contract about a week ago. Was told the system was off-line and they would call me to sort out the cancellation. Nobody called me the entire week. Today I called again to cancel the contract and was told Vodacom require a 30 day notice to cancel contracts. This is highway ******* and I am getting the feeling they delayed calling me back so they could charge me for another month
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Replies (1)Vodacom's replyOfficial
03 May 2024, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2024, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
