NM
Nilesh M

1 reviews | Active since Apr 2023

03 May 2024, 14:03

Vodacom Contract *******

I discovered that Vodacom continues to bill me monthly for a contract that has expired. To make matters worse I called them to cancel the contract about a week ago. Was told the system was off-line and they would call me to sort out the cancellation. Nobody called me the entire week. Today I called again to cancel the contract and was told Vodacom require a 30 day notice to cancel contracts. This is highway ******* and I am getting the feeling they delayed calling me back so they could charge me for another month

0
Replies (1)
Vodacom
Vodacom's reply03 May 2024, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team