Vodacom contract - Bad service

Item: Vodacom
Rating: 1
Author: Tsundzuka T

I Tsundzuka Tlakula invoiced with a high monthly bill of extra R115 claiming i subscribed it. i would love to get assistance with my vodacom contract has been charged extra money that cannot be expained. Their customer service Team Lead Neo could not even explain or sort out the problem. m

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Oct 2023, 08:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Oct 2023, 08:03

Official