MB
Mandy B
1 reviews | Active since Oct 2020
04 Oct 2020, 20:04
Vodacom Contract
So I have a data contract with Vodacom, which I canceled on 25/06/2020. Just to find out in September that the contract was never canceled. Called a few times to find out why it hasn't been canceled and that I refuse to pay for something I canceled in June!
Vodacom still hasn't come back to me, after I called so many times and spoke to so many people! I am very upset with Vodacom on this matter.
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Vodacom's replyOfficial
05 Oct 2020, 08:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team