1 reviews | Active since Oct 2016

03 Oct 2016, 21:19

Vodacom contract activation

<p>Last week Saturday I zaheer heyns took out a new contract at n1 city vodacom chatz I was told in two days money will be debited which was not, the contract I took was two Samsung galaxy s3, the second is activated but the first is pending activation. Today I went to the store to find out that the store did not open for business my identity number is ********** 164087, my mother shahidah</p> <p>took out same contract same day similar problem just that her second line not active, her identity number is ********** 034082. The sales consultant name is timothy</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2016, 06:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Oct 2016, 16:19
Official

Your complaint was escalated to the store management.

We have received confirmation that the activations were completed yesterday and the store also notified you of this.

Regards

Roderique Lategan