NK
Nhlaun K
1 reviews | Active since Sept 2019
17 Sept 2019, 09:43
Vodacom Contract
I had a cell phone contract with Vodacom and I made a pee mature cancelation of the contract coz I was unhappy, I paid all the settlement amount at Vodacom at the mall of Africa, just now they telling me that there was an outstanding amount and they've handed me over to their lawyers. Why didn't they say the time I pay the settlement amount and all the funds. Please assist what to do with this at this point.
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Vodacom's replyOfficial
17 Sept 2019, 10:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2019, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NK
Nhlaun K's updateReviewer Update
17 Sept 2019, 15:59Thank you and please assist coz my credit score is affected negatively.
NK
Nhlaun K's update17 Sept 2019, 15:59
Reviewer Update
Thank you and please assist coz my credit score is affected negatively.
Vodacom's replyOfficial
26 Sept 2019, 13:04Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply26 Sept 2019, 13:04
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.