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Chwayita M
1 reviews | Active since Jun 2023
22 Jun 2023, 16:52
Vodacom Contract
I had a data contract that ended in October 2022, I'm now getting calls from debt collectors that I owe Vodacom R1630. Vodacom says I was supposed to call and cancel the contract 30 days before it ended, of which nobody told me about this.
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Replies (2)
Vodacom's replyOfficial
23 Jun 2023, 07:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2023, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Chwayita M's updateReviewer Update
28 Jun 2023, 09:14I've been calling and they are nit helping with anything, this needs to be reported, its unacceptable
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Chwayita M's update28 Jun 2023, 09:14
Reviewer Update
I've been calling and they are nit helping with anything, this needs to be reported, its unacceptable