Vodacom Contract

I am very upset and will definitely not take any contracts with vodacom contracts going forward. 1-I took out a contract for my son last week and opted for a top up. Instead of applying the top up on the new line Vodacom has effected the credit limit and locked my line for 72 hours. I now have no use of my phone and no one at Vodacom can assist to lift the error. Note I have been a contract customer for many years.

2-I also have reached the end of my current contract. I opted to take a new Iphone contract slightly cheaper. You are not allowed to take a renewal on a contract that is cheaper which is disturbing. The contract that you take must be of a higher amount.