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Dimakatso M
1 reviews | Active since Aug 2023
14 Aug 2023, 06:13
Vodacom contract
I asked vodacom to break down the contract payments since while we exceeded 36months of payments but they still deduct on another contract we took vodacom decided to increase rates without informing us when we reverse the payments they block our numbers
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Vodacom's replyOfficial
14 Aug 2023, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2023, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team