BM
Bhekizitha M

1 reviews | Active since Sept 2022

07 Nov 2024, 15:13

Vodacom ***** contract

***** department useless, you open a ***** case, you keep getting sms's

Dear Vodacom Customer. Your service ticket with reference number ********xS2R has been assigned to a support specialist for assistance. Thank you Vodacom.

Then you get

Dear Vodacom Customer. Your service ticket with reference number ********xS2R has been closed. Thank you Vodacom.

No one has the courteous of calling or email their findings, battling credit bureau and their lawyers for a *****ulent contract they issued.

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2024, 08:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team