CY
Chloe Y
1 reviews | Active since Jun 2024
01 Jun 2024, 10:27
Vodacom contract
Came to do my sister's contract. Told us to come back 15 days later (1 June). They PROMISED to keep the phone aside. When we got here, not only did they sell the phone, they discontinued it. This company does not care about their customers and keeping their word. Customer care is absolutely appalling.
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Vodacom's replyOfficial
03 Jun 2024, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team