RH
ROMY H

1 reviews | Active since Apr 2019

28 Jan 2021, 09:39

Vodacom contract

Once again, I’m here writing a bad review because its clearly the only the way to get you guys to rectify anything because you never pick up your phones. Once again I’ve been double debited! I paid my account and then I see that you took more money! I want my money back. Or I’m being dead serious I will cancel my contract immediately and I’ll definitely go public about how you guys just take peoples money!

0
Replies (2)
Vodacom
Vodacom's reply28 Jan 2021, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RH
ROMY H's update29 Jan 2021, 10:29
Reviewer Update
Still no phone call to rectify it. I can’t believe this is how you guys operate and run a service.

Disgusting