1 reviews | Active since Jun 2016

23 Jun 2016, 09:19

Vodacom Contract

<p>I have been trying to cancle my business contract for a month now. First I was told to get all these docs to do it and come back to the store. I did this and then was told I could not do it from the store and that I have to call the business accounts number. I did this too and emailed all the information that you required. I have not heard anything back from you. <br />I still find this shocking, I have been a customer since 1998 and the reason for moving is that your contracts are so expensive but no effort was made to keep my business and therefore I will be canceling all the number I have with you going forward. </p>

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Replies (2)
Vodacom
Vodacom's reply23 Jun 2016, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update07 Jul 2016, 09:43
Reviewer Update

Thanks Vodacom for coming to the party and keeping a loyal customer happy.