BD
Brumilda D

1 reviews | Active since Dec 2023

28 Dec 2023, 15:59

Vodacom contract

Vodacom is the worst to have contract with Cancelled my contract in October about the 7th confirmed last debit will be end of October to my surprise I was debited in November called customer services from about 5 am I was told no it's for whatsapp bundles that I didn't even receive I was on the phone with them the whole flippen day guess what I've received different information every time I called in I wasted a whole working day send email complaining till today no feedback or anyone calling me back to sort our this mess !!!!!!!DAYLIGHT ******* JUST ON ANOTHER LEVEL!!!!! DONT TAKE CONTRACT WITH THEM !!!!!!!!!!!! Disgusting services they never resolve the issue 😤 POOR PATHETIC SERVICES!😡😡😡😡😡😡😡😡

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Replies (2)
Vodacom
Vodacom's reply29 Dec 2023, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
BD
Brumilda D's update22 Jan 2024, 07:45
Reviewer Update
So you guys call and said I will get my money back I am still waiting for it or was that just a way to get ****ming people of their money!!!!!!!!!!!!!!!!THIS IS UNACCEPTABLE