VODACOM CONTRACT

To say I’m disappointed would be an understatement, if I could give negative star I definitely would. I’ve had a Vodacom cell phone contract since 2019, i paid up the account on the 19th of December 2023. I requested a paid up letter and I was informed that they won’t be able to send me the letter because the contract is still active to March 2025. I requested to cancel the contract they refused and said I won’t be able to cancel the contract because the cell phone number is currently suspended. I’ve never been so confused. I will attached the proof of payment and the statement from VOCADOM.