AJ
Anton J
1 reviews | Active since Mar 2016
26 Mar 2016, 12:21
Vodacom contract
My contract dated Sept 2015 was entered into with Vodacom in the amount of R135.00 with reduced subscription of R36.00.. this subs was stopped withou ryme or reason..<br> Data in the amount of R 246.26 for Sept, R 169.29 for Dec, R146.31 for Jan was also added to my monthly invoice without my request.<br> A further R19.00 per month was also added for handset installment.<br> I have contacted Vodacom on more occasions that i care to remember...a fax dated 4 Nov was also send to vodacom customers services, but all to no avail..Mr Barnard at Vodacom Herm**** has promised to rectify this situation, but all I have received to date was a bunch of empty promises.
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Replies (1)Vodacom's replyOfficial
27 Mar 2016, 08:03Hello Jcaant,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
Best regards,
Vodacom's reply27 Mar 2016, 08:03
Official
Hello Jcaant,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
Best regards,
