MN
Mafungwase N
1 reviews | Active since Aug 2020
12 Aug 2020, 17:27
Vodacom contract
At first vodacom kept on upgrading my contract without my permission. When I questioned them they said I upgraded telephonic but they failed to send me call recordings. I then decided to cancel the contract in June. They kept saying my query has been resolved but they are still deducting money from my account.
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Vodacom's replyOfficial
13 Aug 2020, 06:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 06:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team