KM
King M
1 reviews | Active since Sept 2016
31 May 2019, 20:22
Vodacom contract
I'm abit confused with how vodacom does business. Today I app**** for a contract at game. My application is currently pending and the lady who was assisting me says my credit score looks low. 2015 I signed up with vodacom for a cellphone contract and paid R400 for 24 months without any trouble. Somehow a R300 contract is sent to pending. I hope vodacom can explain this as I see myself as a loyal customer.
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Replies (2)
Vodacom's replyOfficial
01 Jun 2019, 11:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jun 2019, 10:12Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply03 Jun 2019, 10:12
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Best regards,