MV
Michelle V

1 reviews | Active since May 2018

31 May 2018, 08:13

Vodacom contract

Normally great service but after my contract cancellation, the +- 300 smses and whatever minutes I had left was taken back to vodacom. Which i feel i paid for... this will surely prevent me from taking out a contract again

0
Replies (2)
Vodacom
Vodacom's reply31 May 2018, 09:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Jun 2018, 08:58
Official

Good day Michelle,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,