1 reviews | Active since May 2018
My account was in arears and in march 2018 I went to a Vodacom shop and asked them what is the full amount I need to pay for my account to be cleared and the amount given to me was R 6100.00 and that amount was then paid there and then and was told that the system will keep my phone on a prepaid basis. And all is done (so according to me Vodacom is in breach of contract) as they changed my number to prepaid so I went and got a new number) as there was nothing else to do or say ( contract Cleared) now vodacom want to keep me layeble for full contract and still on ITC for R 6100 what can i do
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Riaan
Kindly be advised your query was sent to our Legal department and our record reflects feedback has been sent to you via email at ***
Should you have any further queries please contact our Legal team on *** (free call from a Vodacom SIM).
Regards,
RJ
Best regards,
Dear Riaan
Kindly be advised your query was sent to our Legal department and our record reflects feedback has been sent to you via email at ***
Should you have any further queries please contact our Legal team on *** (free call from a Vodacom SIM).
Regards,
RJ
Best regards,
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