Vodacom Contract
My contract was migrated to higher package which led me to pay more money after several times trying to reach Vodacom this matter was not resolved even after I was called buy a lady telling me that this Migration was cancelled but today when I check my back account, I see that extra money was deducted from my account.
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Replies (2)
Vodacom's replyOfficial
30 Oct 2022, 11:01 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Oct 2022, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
30 Oct 2022, 11:45You can call me on ***
's update30 Oct 2022, 11:45
Reviewer Update
You can call me on ***