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johanna S

1 reviews | Active since Jan 2015

01 Jul 2021, 18:55

Vodacom contract

I have a contract with Vodacom and it's suppose to end in June 2021. I called Vodacom in the begining of June 2021 and I was told I will receive a message confirming the contract cancellation. Today it's the first of July 2021 i have not received any confirmation. The sim is loaded with data again for this month and I am wondering what is happening. I need this contract canceled. The number I use is ***

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Replies (1)
Vodacom
Vodacom's reply02 Jul 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team