1 reviews | Active since Aug 2017
Vodacom Contract
<p>I wrote a review a week ago on the bad service from Vodacom about my Cat telephone that was repaired 6 times and still give me troubles. Vodacom respond quickly and say they will contact me. Well sense today no one has contacted me.</p> <p> What must I do??</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Vodacom Team
That was exectly the same reply that I got from Vodacom a week aggo but yet nobody called me!!.
Dear Vodacom Team
That was exectly the same reply that I got from Vodacom a week aggo but yet nobody called me!!.
Job ********** 7
HANDSET JUST DIES
CUST KNOW ALL DATA WILL BE LOST
Software upgrade was done at RRC
Job ********** 5
HANDSET STILL KEEPS REBOOTING // CUST FRUSTRATED
Software upgrade was done at ARC
Job ********** 0
UNIT KEEPS SWITCHING OFF BY ITSELF - BACK BUTTON DOES NOT WORK / CLIENT IS UNHAPPY AND DOES NOT WANT THIS UNIT AND IS REQUESTING A SWOP UNIT
Parts replaced at ARC
Job ********** 4
PHONE CAME BACK FROM ARC CUSTOMER SAYS HE DOES NOT WANT THE SAME UNIT BACK
Board exchanged for imei ********** ********** 2 at ARC
Job ********** 8
PHONE KEEPS ON REBOOTING, CUSTOMER EXTREMELY UPSET SAYS HE WILL NOT ACCEPT THIS UNIT BACK
Parts replaced at ARC
Job ********** 8
HANDSET REBOOTS
CUST REFUSES TO COLLECT HANDSET AGAIN
Unit exchanged for imei ********** ********** 5
Job ********** 7
HANDSET JUST DIES
CUST KNOW ALL DATA WILL BE LOST
Software upgrade was done at RRC
Job ********** 5
HANDSET STILL KEEPS REBOOTING // CUST FRUSTRATED
Software upgrade was done at ARC
Job ********** 0
UNIT KEEPS SWITCHING OFF BY ITSELF - BACK BUTTON DOES NOT WORK / CLIENT IS UNHAPPY AND DOES NOT WANT THIS UNIT AND IS REQUESTING A SWOP UNIT
Parts replaced at ARC
Job ********** 4
PHONE CAME BACK FROM ARC CUSTOMER SAYS HE DOES NOT WANT THE SAME UNIT BACK
Board exchanged for imei ********** ********** 2 at ARC
Job ********** 8
PHONE KEEPS ON REBOOTING, CUSTOMER EXTREMELY UPSET SAYS HE WILL NOT ACCEPT THIS UNIT BACK
Parts replaced at ARC
Job ********** 8
HANDSET REBOOTS
CUST REFUSES TO COLLECT HANDSET AGAIN
Unit exchanged for imei ********** ********** 5