Vodacom Contract
<p>After 4 calls to the Vodacom Customer Care Call Centre (twice being cutoff by rude agents) there is still no explanation why my surplus contract minutes has not been carried over.</p> <p> </p> <p>Dealing with the Customer Care Call Centre is time consuming, with clueless agents who prefer to cut the customer off rather than solving the customer's problem.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team