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Connie M
1 reviews | Active since Jul 2024
07 Apr 2025, 16:01
Vodacom contract
Never try getting a contract with vodacom. I have been trying to cancel for 3 months after my contract ended. I was always told I will get am email confirming the cancelation until today.I had to reverse my debit oder.they where quick to take my account to their legal department. Terrible call centre experience, there is no help at all.
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Replies (2)
Vodacom's replyOfficial
08 Apr 2025, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
CM
Connie M's updateReviewer Update
09 Apr 2025, 15:32Vodacom contract
I just want to confirm my issue is ŕesolved.Thank you Ashley for taking just few hours to resolve this matter.My contract is fully canceled with no legal matter. I am greatful.
I just want to confirm my issue is ŕesolved.Thank you Ashley for taking just few hours to resolve this matter.My contract is fully canceled with no legal matter. I am greatful.
CM
Connie M's update09 Apr 2025, 15:32
Reviewer Update
Vodacom contract
I just want to confirm my issue is ŕesolved.Thank you Ashley for taking just few hours to resolve this matter.My contract is fully canceled with no legal matter. I am greatful.
I just want to confirm my issue is ŕesolved.Thank you Ashley for taking just few hours to resolve this matter.My contract is fully canceled with no legal matter. I am greatful.