MS
Murendeni S

1 reviews | Active since Mar 2025

07 Mar 2025, 10:07

VODACOM CONTRACT

I HAD WIFI CONTRACT VODACOM FROM 2022 DECEMBER AND MY CONTRACT WAS BOUND TO END ON DECEMEBR 2024, I WAS PAYING THEM MONTHLY WITHOUT ANY HASSLE, MID NOVEMBER I GAVE THEM NOTICE THAT I WANT TO CANCEL MY CONTRACT SINCE IT IS COMING TO AN END, THEY WERE LIKE THE CONTRACT WILL BE CANCELLED. DECEMBER 2025 I PAID MY INSTALLEMNT AS I BELIEVE IT THE LAST MONTH, JANUARY AGAIN THEY DEBIT THE MONEY WHEN I CALL THEM THEY ARE LIKE IT IS FOR CONTRACT, IT IS THE LAST MONTH WE HAVE TO DEBIT, HOWEVER FEBRUARY THEY DEBITED AGAIN HOWEVER IT DIDNOT GO THROUGH SINCE THERE WAS NO MONEY ON MY ACCOUNT. NOW IM RECEIVING CALL FROM CREDIT COLLECTOR CALLING ON BEHALF OF VODACOM SAYING I OWE THEM MONEY FOR DATA THAT IM NO LONGER RECEIVING IT, WHEN I CALL VODACOM, THEY HUGH UP THE CALL BEFORE I EXPLAIN EVERYTHING TO THE, REMOVE MY NAME FROM YOUR CREDIT CONTROLLER YOU ARE RUINING MY CREDIT SCORE

0
Replies (2)
Vodacom
Vodacom's reply07 Mar 2025, 10:12
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
MS
Murendeni S's update07 Mar 2025, 16:00
Reviewer Update
when will you call me coz your credit controller are now harassing me, just cancel the damn contract as ive already cancelled